Data Policy
Last updated: April 2026
This Data Policy describes how user data is handled inside the Linse platform.
Data Minimization
We collect only what is needed to operate Linse effectively.
Training Data Usage
Your data is not used to train or fine-tune AI models unless you explicitly enable “Improve Linse with my data.”
Retention & Deletion
By data type:
| Data type | Default retention | User control |
|---|---|---|
| Account data (email, settings) | While account is active | Account deletion removes within 30 days |
| Conversation messages | While account is active | Per-conversation delete in app; account-wide deletion via Settings |
| Memory facts (Elasticsearch) | While account is active | Granular deletion in Settings → Memory |
| Voice audio | Not retained as audio (transcription only) | N/A |
| Uploaded files | While account is active or until you delete | In-app file management |
| Usage analytics | 12 months from collection | Anonymized after retention window |
| Google OAuth data | Retained only as needed to deliver the requested feature | Revoke at https://myaccount.google.com/permissions or contact privacy@scopeagi.com |
| Short-term context cache (Redis) | 7 days | Automatically expires; manual purge unnecessary |
You can:
- Delete all data permanently (Settings → Account → Delete Account).
- Export all data (Settings → Data → Export, or contact data@scopeagi.com).
- Archive conversations (in-app archive function preserves data without showing in active list).
- Withdraw training consent at any time without affecting account access.
After account deletion, all personally identifiable data is permanently removed from production systems within 30 days. Anonymized usage analytics may be retained for service improvement.
Security
We use industry-standard encryption in transit and at rest.
Data Transfers
Data is processed in the United States. For EU users, we apply GDPR-lite standards, including opt-out controls and full deletion.
Contact
data@scopeagi.com